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NHS Improvement

Supporting NHS service improvement with bespoke digital learning.

We help NHS teams develop capability, build confidence and support service improvement through practical digital learning designed for real healthcare environments.

eCom is trusted by:

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For 30 years, we've delivered digital learning for the NHS

This includes bespoke eLearning projects for NES and NSS - now Public Service Delivery Scotland.

We create engaging, accessible eLearning designed around real NHS roles, using approaches such as scenario-based learning and role-specific pathways. Our digital learning platforms support learning delivery, competency development, reporting and digital credentials, helping monitor progress and recognise achievement.

NHS Icon Accessible Training

Role-specific, accessible training
designed for healthcare professionals

NHS Icon Compentency Mapping

Competency Mapping
aligned to QI objectives

NHS Icon Dashboard Reporting

Dashboards and reporting that
track real progress

NHS Icon Digital Credentials

Digital credentials with eNetBadges
to recognise achievement

Service Improvement

NHS QI Learning Portfolio

We partnered with NHS Education for Scotland (now PSD Scotland) to design and deliver a portfolio of 16+ Quality Improvement eLearning modules, covering:

  • Understanding your system
  • Improvement aims and changes
  • Plan–Do–Study–Act (PDSA) cycles
  • Implementation and spread
  • Systems dynamics

This portfolio gave NHS staff at all levels access to structured, practical training. By digitising QI content, NHS organisations were able to:

  • Scale training consistently across regions.
  • Provide flexible access for busy staff.
  • Embed QI methods into daily clinical practice.

 

Read more about our NHS QI work

NHS Quality Improvement

Additional NHS Examples

 

 

Approved Supplier

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eCom is an appointed supplier on the Learning and Training Services Purchasing Framework (RM6219).

For NHS Organisations, this means you can work with us through a trusted, pre-approved route - making procurement faster, simpler, and lower risk.

Get in touch

Discover how eCom can support your improvement journey.